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Capacity: What Makes a Good Client-Vendor “Fit”?
People sometimes ask me how I determine whether a particular vendor is a good fit for a specific client/project. One of the factors I consider is capacity - does the vendor have the bandwidth and …
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When Vendors Start Avoiding You
You remember how, in the schoolyard, certain people were so difficult to be around that you just began to avoid them? That still happens. In client-vendor relationships. And sometimes, it's the …
When Outsourcing Goes Bad
Some outsourcing mistakes can be very costly: (click to biggify) If you've been in the pharmaceutical training/communications/marketing/sales industry for any length of time, you've witnessed some …
Why Every Training Department Needs a Vendor Map
A few months ago, I introduced the first-ever comprehensive Vendor Map for biopharma training departments (see this blog post - if you don't have a copy yet, let me know and I'll forward the file to …
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Why Selecting the Right Vendor can be a Royal Pain in the You-Know-What
I get involved in a growing number of vendor selection processes with my biopharma/med device clients. For many, it can be a potentially painful experience to choose an outsource vendor. Here's …
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