Why can't we hear you? You're certainly loud enough - from the lectern, or speakers, or keyboard, or in-person. You're speaking - but you're not being heard. So many words - so little …
Vendors: Please Speak Human
It may well qualify as the worst company summary I've ever seen on a website: "We partner with our clients to foster life science innovations and drive full potential of health technologies to ensure …
Digital Doesn’t Matter
Yes, we're in the midst of the digital revolution. If you know me, you know I'm totally into it (and have been for a long time). We made a slow but steady move toward taking our training and …
On Writing Well
Anyone that knows me well knows that I have a passion for writing - in fact, it's really a passion for all things communication (including speaking, video, social media, etc.) Writing clearly and …
Successful Vendor Management – Define Your Terms
One of the keys to communication between two parties (say, client project manager –> vendor project manager) is realizing that words carry baggage. And I do not speak of “baggage” here …
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Successful Vendor Management – Communications
I give a full-day public Successful Vendor Management workshop quarterly for my pharmaceutical audience. These principles, however, are universal for all client-vendor relationships. So, for my …
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